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How difficult is it not to be rude?Posted Friday, August 6, 2010, at 7:29 PM
How difficult is it for an employee of a service-based business not to be rude?
It could just be me, but lately I've experienced more than my share of rude service from folks who should be tickled to death people are doing business with them.
I don't want to stereotype or profile anybody, but my bad experience has mostly been in the fast-food industry.
How hard is it to smile and say thank you when someone drops a few bucks for a burger and fries?
Rude by definition is an adjective that means to be discourteous or impolite, especially in a deliberate way. It also means without culture, learning, or refinement; rough in manners or behavior; unmannerly; uncouth; or harsh.
And, this rudeness is not just here in the county.
I was traveling last weekend and was treated with less than cordial service by a gloomy, rude-dispositioned young lady at a fast food restaurant in Jasper, who clearly didn't want to be working on a Sunday evening.
She didn't crack a smile and failed to say thank you when I dropped more than $3 for a three-quarter full cup of iced latte.
At the same establishment, a few weeks earlier, I heard a shift manager rudely tell a guy that he couldn't order breakfast just as the sign board was being changed to the lunch menu. Come on, the man was waiting in line just behind me. I ordered and was served a drink. The customer right in front of me ordered breakfast and was served. The next customer right behind me was not afforded that opportunity.
While I'm not always chipper and gleeful every day, I do attempt to practice what my Momma taught me. Always say "please and thank you," even when you don't really feel like it.
Another thing that bugs me, when I wheel through a fast food place, and then get back to the office and there are no napkins in the sack.
Again, how difficult is it stuff a few napkins in a paper bag, even when you are rushed and in a big hurry to get the order out?
Does a person have to ask for a napkin like a condiment?
While I'm on the topic of things you eat, I had to laugh outloud last Sunday night while traveling just south of Loogootee on U.S. 231.
There is a sign in a yard that read: "Real Tomatoes For Sale".
Now what other kind of tomatoes are there?
I was curious and did a quick Internet search to find out there is really something called "Lucky's Real Tomatoes" -- a homegrown variety that is picked at the peak of maturation so maybe the sign wasn't so outrageous.
As a kid growing up and still to this day, I try to avoid tomatoes.
Or rather, I avoid raw tomatoes.
I've always loved salsa and all kind of red sauces made from tomatoes, but a tomato slice on a hamburger is something I don't like for the most part.
It would be understood that I never eat a true BLT sandwich. I mean, the tomato is part of the title -- bacon, lettuce and tomato.
I genuinely like a bacon and lettuce sandwich topped with mayonnaise. Throw an ear of speckled sweet corn on the plate and it's a summertime delight.
Some people have told me there is big difference in taste between a supermarket tomato and homegrown tomatoes.
Maybe that is where the "real" tomato title comes in on the sign I saw.
Go to a grocery store and purchase a couple of tomatoes. Many have been genetically modified to have better color, texture and to last longer on the shelf. The only problem is that they don't taste like they are supposed to taste.
So, I think we can all agree now that there are fake tomatoes and there are real tomatoes.
Nick is the assistant editor for the Greene County Daily World. He can be reached by telephone at 847-4487 or 1-800-947-4487 or by e-mail at email@example.com .
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